Welcome to the Q&A section, these are the questions our customers ask us most frequently.
- We invite you to send us a request for quotation by e-mail, fax or telephone stating desired varieties, sizes and quantities;
- In a quick time we will send out our offer, with no obligation to purchase;
We kindly ask for a countersigned copy of our offer to confirm the order (there is no minimum quantity/value);
- We will confirm your order after checking availability at the time;
- We will ship the plants by carrier or means decided by you within your requested time frame or at short turnaround (weather trend permitting).
Average waiting time is 24/36 hours. Special requests or during peak season may take longer.
Yes, the process is that of a normal order. There is no e-commerce. Payment can be made by bank transfer, PayPal or credit card.